Page 69 - USI Newsletter No.94
P. 69

ESG  ESG 永續 360
 360                                                                                                       NO.94


 Sustainable Employee Engagement  employees' perspectives, facilitating the ability to support employees and provide them with a greater sense of
               purpose. By leveraging this framework, organizations can effectively comprehend employee sentiments,
               enhance employee support systems, and empower employees with a stronger sense of mission.

 Author: Sustainability Committee Employee Care & Social Engagement Taskforce / Coordinator / Arian Chien
                   Taiwan Site / Corporate Service / Global HR Development Division / Sandy Tong  Inspiration  Drive  Growth  Trust
                             "I'm totally inspired   "We're agile, totally   "I'm excelling in my   "I'm confident in
                 Excellence  by our vision, we're a   focused on our     career and achieving   leadership, they
 mployee engagement, in essence, refers to how much of the �hearts� of employees a company   responsible company"  customers, with market   my potential"  treat us with dignity
                                                  leading products &                          & respect"
 can win over, inspiring them to fully commit to the organization�s goals and vision both rationally
                                                  services"
 E and emotionally. It entails promoting behaviors where employees are enthusiastic to Say, Stay and
 Strive, thereby enhancing organizational performance and driving sustainable business growth. Employee
                             Inclusion            Voice                  Capability           Collaboration
 engagement is not just an isolated event; it is an experiential approach that actively shapes employee   "I'm totally inspired   "I have a say in what we   "I'm developing skills   "We help each other
                 Emphasis
 behaviors and performance. Consequently, a further definition has been proposed: �Sustainable Employee   by our vision, we're a   do"  to progress my career"  and work across
                             responsible company"                                             boundaries"
 Engagement.�
                             Understanding        Organization           Fair Rewards         Support
 What is "Sustainable Employee Engagement"?  •  Cultivating a workforce that possesses vitality and   Essentials  "I get what we do, and   "We are efficient, flexible   "My pay & benefits are   "My supervisor
                             how I fit in"
                                                                                              supports us and
                                                                         fair and offer stability"
                                                  and continually
 experiences a sense of well-being.               improving"                                  builds the team"
 Towers Watson & Co. describes "Sustainable Employee
 Engagement" as the strength of the connection between   The distinction between sustainable employee   Purpose  Work  Total Rewards  People
 employees and their organizations, highlighting three   engagement and general employee engagement lies
 core elements:
 in the "work environment." A sustainable work   Strengthening Communication of the Company�s   response to changing environments to leverage the
 environment motivates and attracts employees by   Overall Goals and Objectives to Establishing Clear   power of teams and foster team cohesion.
 Engaged  promoting and enhancing their physical, emotional,   Direction
 •  Instilling a strong belief in employees regarding   and social well-being. This environment consistently   Through the company's vision, strategic goals, future   Establishing a �Culture of Recognition� and
 the company's objectives.  stimulates employees' creativity and provides them   plans, and key milestones it helps employees see the   Encouraging Leaders to Lead by Example
 •  Creating a strong emotional connection between   with a greater sense of purpose.  "ultimate purpose" and understand why they are   When employees' work is encouraged and recognized,
 employees and the company, fostering pride in   putting in their efforts. By facilitating two-way   they tend to be more engaged, leading to increased
 working for the organization and a willingness to   "Sustainable Employee Engagement" Begins with   communication, organizations can uncover potential   productivity  and  innovation.  Provide  timely
 recommend it to others.  the Framework of Employee Experience  issues from an employee perspective and involve   recognition to strengthen the connection between
 •  Encouraging employees to go the extra mile in   employees in the process, aligning their long-term   employee behavior and organizational values.
 their work efforts to achieve goals.  Employee experience refers to the journey an   goals with those of the company and enhancing their
 employee undergoes within an organization. It                    Continuously Conducting Critical Factors Analysis
 Enabled  encompasses every interaction that occurs during an   sense of belonging.  for �Talent Retention�
 •  Actively supporting employees in overcoming   employee's lifecycle, such as their role, workspace,   Ensure overall compensation meets local market
 challenges to achieve organizational goals.  Enhancing Employee Advocacy through ESG Strategy   standards and retains key talent. Create an employee
 •  Providing employees with the necessary resources,   manager, and well-being experiences. To gain a   Communication and Branding  experience that motivates employees to passionately
 comprehensive understanding of employees' thoughts
               To reach the United Nations Sustainable Development
 tools, and methods to improve performance.                       endorse USI, and provide diverse career development
 •  Enhancing employee capabilities to effectively   and expectations at each interaction point in their   Goals (SDGs) and pursue corporate sustainability, USI   opportunities for employees to grow in alignment
               follows four sustainability strategies, Low Carbon,
 lifecycle, "Sustainable Employee Engagement"
 address job-related challenges.                                  with their career goals and organizational needs.
 employs a framework that consists of four distinct   Circular, Collaborative, and Inclusive, to prioritize
 Energized  dimensions: purpose, work, rewards, and people.   response SDGs based on the Company's core values.   "Sustainable Employee Engagement" is not just an
 •  Fostering a work environment where employees   These dimensions are further categorized into three   This enables the Company to take comprehensive   isolated event; it is a journey that actively creates a
 can maintain high levels of energy.  levels, ranging from basic to exceptional, resulting in a   actions concerning corporate sustainability.  work environment, shapes employee behavior and
 •  Sustaining employee enthusiasm and a sense of   framework of 12 employee experience elements. This   performance in a positive manner.
 accomplishment in their work.  framework allows for a holistic understanding of   Continuously Cultivating Resilient Leadership
               Leaders should continuously adjust mechanisms in



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