Page 68 - USI Newsletter No.94

ESG ESG 永續 360
360 NO.94

Sustainable Employee Engagement employees' perspectives, facilitating the ability to support employees and provide them with a greater sense of
purpose. By leveraging this framework, organizations can effectively comprehend employee sentiments,
enhance employee support systems, and empower employees with a stronger sense of mission.

Author: Sustainability Committee Employee Care & Social Engagement Taskforce / Coordinator / Arian Chien
Taiwan Site / Corporate Service / Global HR Development Division / Sandy Tong Inspiration Drive Growth Trust
"I'm totally inspired "We're agile, totally "I'm excelling in my "I'm confident in
Excellence by our vision, we're a focused on our career and achieving leadership, they
mployee engagement, in essence, refers to how much of the �hearts� of employees a company responsible company" customers, with market my potential" treat us with dignity
leading products & & respect"
can win over, inspiring them to fully commit to the organization�s goals and vision both rationally
services"
E and emotionally. It entails promoting behaviors where employees are enthusiastic to Say, Stay and
Strive, thereby enhancing organizational performance and driving sustainable business growth. Employee
Inclusion Voice Capability Collaboration
engagement is not just an isolated event; it is an experiential approach that actively shapes employee "I'm totally inspired "I have a say in what we "I'm developing skills "We help each other
Emphasis
behaviors and performance. Consequently, a further definition has been proposed: �Sustainable Employee by our vision, we're a do" to progress my career" and work across
responsible company" boundaries"
Engagement.�
Understanding Organization Fair Rewards Support
What is "Sustainable Employee Engagement"? • Cultivating a workforce that possesses vitality and Essentials "I get what we do, and "We are efficient, flexible "My pay & benefits are "My supervisor
how I fit in"
supports us and
fair and offer stability"
and continually
experiences a sense of well-being. improving" builds the team"
Towers Watson & Co. describes "Sustainable Employee
Engagement" as the strength of the connection between The distinction between sustainable employee Purpose Work Total Rewards People
employees and their organizations, highlighting three engagement and general employee engagement lies
core elements:
in the "work environment." A sustainable work Strengthening Communication of the Company�s response to changing environments to leverage the
environment motivates and attracts employees by Overall Goals and Objectives to Establishing Clear power of teams and foster team cohesion.
Engaged promoting and enhancing their physical, emotional, Direction
• Instilling a strong belief in employees regarding and social well-being. This environment consistently Through the company's vision, strategic goals, future Establishing a �Culture of Recognition� and
the company's objectives. stimulates employees' creativity and provides them plans, and key milestones it helps employees see the Encouraging Leaders to Lead by Example
• Creating a strong emotional connection between with a greater sense of purpose. "ultimate purpose" and understand why they are When employees' work is encouraged and recognized,
employees and the company, fostering pride in putting in their efforts. By facilitating two-way they tend to be more engaged, leading to increased
working for the organization and a willingness to "Sustainable Employee Engagement" Begins with communication, organizations can uncover potential productivity and innovation. Provide timely
recommend it to others. the Framework of Employee Experience issues from an employee perspective and involve recognition to strengthen the connection between
• Encouraging employees to go the extra mile in employees in the process, aligning their long-term employee behavior and organizational values.
their work efforts to achieve goals. Employee experience refers to the journey an goals with those of the company and enhancing their
employee undergoes within an organization. It Continuously Conducting Critical Factors Analysis
Enabled encompasses every interaction that occurs during an sense of belonging. for �Talent Retention�
• Actively supporting employees in overcoming employee's lifecycle, such as their role, workspace, Ensure overall compensation meets local market
challenges to achieve organizational goals. Enhancing Employee Advocacy through ESG Strategy standards and retains key talent. Create an employee
• Providing employees with the necessary resources, manager, and well-being experiences. To gain a Communication and Branding experience that motivates employees to passionately
comprehensive understanding of employees' thoughts
To reach the United Nations Sustainable Development
tools, and methods to improve performance. endorse USI, and provide diverse career development
• Enhancing employee capabilities to effectively and expectations at each interaction point in their Goals (SDGs) and pursue corporate sustainability, USI opportunities for employees to grow in alignment
follows four sustainability strategies, Low Carbon,
lifecycle, "Sustainable Employee Engagement"
address job-related challenges. with their career goals and organizational needs.
employs a framework that consists of four distinct Circular, Collaborative, and Inclusive, to prioritize
Energized dimensions: purpose, work, rewards, and people. response SDGs based on the Company's core values. "Sustainable Employee Engagement" is not just an
• Fostering a work environment where employees These dimensions are further categorized into three This enables the Company to take comprehensive isolated event; it is a journey that actively creates a
can maintain high levels of energy. levels, ranging from basic to exceptional, resulting in a actions concerning corporate sustainability. work environment, shapes employee behavior and
• Sustaining employee enthusiasm and a sense of framework of 12 employee experience elements. This performance in a positive manner.
accomplishment in their work. framework allows for a holistic understanding of Continuously Cultivating Resilient Leadership
Leaders should continuously adjust mechanisms in

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