Universal Scientific Industrial

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Universal Scientific Industrial
September 2023
USINewsletter NO.94

Optimizing Limited Resources to Achieve Maximum Efficiency

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Universal Scientific Industrial
CHAIRMAN INTERVIEW
Optimizing Limited Resources to Achieve Maximum Efficiency
Recently, I have been studying an article on the Resource-Based View (RBV) of the firm in Harvard Business Review, titled "Competing on Resources". It was highly inspiring, and here I would like to share some of its key concepts with you.
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Universal Scientific Industrial
PRESIDENT & COO INTERVIEW
Who Is Responsible? Who Is Accountable? When Is the Due Date?
The Directly Responsible Individual (DRI) is primarily responsible for executing a task, focusing on the completion of an action. On the other hand, the Directly Accountable Individual (DAI) pursues the result of an action and takes the consequence once failed. For each action, there should be a DAI in addition to a DRI. Usually, the DAI is the manager of the DRI, but sometimes they can be a same person. Accountability is a part of our core value and a kind of attitude. Although the DAI is accountable for the result of a task, the DRIs need to complete each action under that task with good results, based on customer focused mindset, rather than just to execute them.
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